Downtime - Oct 4, 2017

October 4, 2017 WAU
Hi All,

Apologies for the intermittent downtime over the past hour or so. One of the datacenters we work with experienced a full power failure taking our servers and upstream equipment with it.

We pride ourselves on having near perfect uptime so this is a real blow. We take care to only work with providers that can provide redundancy for every possible system and will be working with our vendors to see why the UPS systems didn't kick in as expected.

Thanks for bearing with us.